Warranty Policy

Coverage

• 1-Year Manufacturer Warranty on Kouwi Jaunt
• Covers defects in materials and workmanship
• Includes wheel, shaft, control ring, and assembly under normal use

Exclusions

• Normal wear and tear
• Misuse, dropping, excessive force, improper storage
• Modifications or alterations
• Loss or theft

How to Claim

Email: support@kouwisport.com with:

• Order number
• Photos of the issue
• Description of usage

Resolution

• Response within 48 hours
• Approved claims may receive repair, replacement, or refund

Legal Note

• Warranty is in addition to UK statutory consumer rights

Last Updated: April 2026